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Computer Network Support Specialist

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What Does it Take to Be a Computer Network Support Specialist?

Computer Network Support Specialist Definition Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Computer Network Support Specialist Responsibilities

  • Install new hardware or software systems or components, ensuring integration with existing network systems.
  • Maintain logs of network activity.
  • Provide telephone support related to networking or connectivity issues.
  • Monitor industry websites or publications for information about patches, releases, viruses, or potential problem identification.
  • Document help desk requests and resolutions.
  • Create or update technical documentation for network installations or changes to existing installations.

Computer Network Support Specialist Skills

Computer Network Support Specialists state the following job skills are important in their day-to-day work.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Speaking: Talking to others to convey information effectively.

Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.

  • Network Operations Analyst
  • IT Manager (Information Technology Manager)
  • Operations Analyst
  • Cyber Defense Incident Responder
  • WAN Support Specialist (Wide Area Network Support Specialist)

Job Outlook for Computer Network Support Specialists

In the United States, there were 198,800 jobs for Computer Network Support Specialist in 2016. New jobs are being produced at a rate of 8.2% which is above the national average. The Bureau of Labor Statistics predicts 16,400 new jobs for Computer Network Support Specialist by 2026. Due to new job openings and attrition, there will be an average of 16,500 job openings in this field each year.

Forecasted Number of Jobs for Computer Network Support Specialists in U.S.

The states with the most job growth for Computer Network Support Specialist are Utah, Nevada, and Washington. Watch out if you plan on working in Kansas, Alaska, or Idaho. These states have the worst job growth for this type of profession.

Computer Network Support Specialist Average Salary

The typical yearly salary for Computer Network Support Specialists is somewhere between $38,270 and $105,770.

Salary Ranges for Computer Network Support Specialists

Computer Network Support Specialists who work in District of Columbia, New Jersey, or Connecticut, make the highest salaries.

How much do Computer Network Support Specialists make in different U.S. states?

State Annual Mean Salary
Alabama $59,060
Alaska $59,990
Arizona $60,550
Arkansas $46,170
California $75,640
Colorado $73,950
Connecticut $79,880
Delaware $60,840
District of Columbia $88,700
Florida $61,040
Georgia $70,820
Hawaii $61,260
Idaho $50,020
Illinois $65,830
Indiana $60,770
Iowa $55,690
Kansas $50,690
Kentucky $57,890
Louisiana $55,650
Maine $63,800
Maryland $73,360
Massachusetts $84,230
Michigan $60,470
Minnesota $62,130
Mississippi $66,110
Missouri $55,910
Montana $53,930
Nebraska $55,890
Nevada $58,380
New Hampshire $68,210
New Jersey $84,890
New Mexico $59,190
New York $79,200
North Carolina $65,160
North Dakota $64,640
Ohio $60,900
Oklahoma $63,080
Oregon $59,720
Pennsylvania $64,700
Rhode Island $56,400
South Carolina $54,530
South Dakota $48,080
Tennessee $59,170
Texas $73,440
Utah $60,330
Vermont $51,570
Virginia $73,050
Washington $81,270
West Virginia $56,550
Wisconsin $68,760
Wyoming $60,290

Tools & Technologies Used by Computer Network Support Specialists

Below is a list of the types of tools and technologies that Computer Network Support Specialists may use on a daily basis:

How to Become a Computer Network Support Specialist

What kind of Computer Network Support Specialist requirements are there?

Computer Network Support Specialist Degree Level

What work experience do I need to become a Computer Network Support Specialist?

Computer Network Support Specialist Work Experience

Where Computer Network Support Specialists Are Employed

Computer Network Support Specialist Sectors

The table below shows the approximate number of Computer Network Support Specialists employed by various industries.

Computer Network Support Specialist Industries


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